TERMS AND CONDITIONS

By using this site you have unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.

By accessing the Sikkhar Exim LLP (“Company”) website at https://www.epiphanysnacks.com/ (“Website”), you are agreeing to be unconditionally bound by these terms of service as detailed hereunder or elsewhere on the Website (“Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this site. The images used on the website are for representation purposes only. The materials contained in this website are protected by applicable intellectual property laws.

While Sikkhar Exim LLP endeavors to provide the most accurate, up to date information, products and services, the site may contain inaccuracies, typographical errors, or outdated information. Moreover, Sikkhar Exim LLP may make modifications or changes to this site or changes to the site or the information on products and services described in this site at any time. Sikkhar Exim LLP is not responsible for typographical or pricing errors on the site; Sikkhar Exim LLP reserves the right to modify or cancel orders anytime including but not limited to the orders that contain incorrect prices or product descriptions, orders in which Sikkhar Exim LLP believes the customer has violated applicable law and orders that Sikkhar Exim believes are harmful to Sikkhar Exim LLP or its vendors/suppliers/affiliates. Sikkhar Exim LLP also reserves the rights to modify/limit the number of items purchased or orders placed through this site.

All content on this website including the logo, graphics, text, design, belong to Sikkhar Exim LLP and are the intellectual properties of Sikkhar Exim LLP are protected by appropriate legislations. No part of the content shall be copied, downloaded, transmitted or published without prior, written permission from Sikkhar Exim LLP.
Sikkhar Exim LLP may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuing the usage of this site you are agreeing to the revised terms and conditions.

SHIPPING POLICY OF Sikkhar Exim LLP

Sikkhar Exim LLP cannot commit any time fixed for delivery. The delivery of our products will be made between 9:00 am to 9:00 pm of the date. It may get delayed on certain days due to extreme weather conditions or governmental regulatory activities.

Currently the products will be delivered for addresses in India only. .

Orders will be booked for at least third business day delivery.

While placing the order the customer shall provide the following details.

  1. Name of the recipient
  2. Flat number/bungalow number
  3. Name of the building
  4. Name of the road/street/marg
  5. Contact number landline/mobile
  6. Proper/familiar land mark
  7. Email address

After the payment is processed for the order, a confirmation email will be sent to the customer. The delivery will be made on the shipping address mentioned at the time of placing the order. The consignment will not be redirected/redelivered to any other address under any circumstances once the order has been placed.

No Deliveries will be made on days the courier company does not operate..

The delivery agent/courier company will attempt delivery of the products once. In case the delivery is not executed during the attempt, the customer will have to coordinate with the courier company for reattempt of delivery and if the customer fails to do so, the customer shall still be charged for the order and no redelivery attempt will be made.
Sikkhar Exim LLP will consider the order as “executed” in the following cases :

  1. Delivery not done due to wrong address given by the customers
  2. Wrong phone number or phone not working or switched off or not reachable, when tried by the delivery agent of RBPL
  3. Addressee refused to accept the products.
  4. Delivered the product at the security cabin of the building/Reception/Neighbor, based on the instructions from the customer.
  5. In case of civil disturbances, floods, Heavy Rains, National Bandh or in happening any other force majeure event, we reserve the right to cancel the order or reschedule the delivery to another date.

Cookies

Further, this Website uses cookies. By using this website and agreeing to these Terms, you consent to the Company’s use of cookies in accordance with the terms of the Company’s privacy policy.

Disclaimer

The materials on the Website are provided on an ‘as is’ basis. The Company makes no representations or warranties, expressed or implied, in relation to the information and materials on this Website, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, the Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this Website.

Limitations

In no event shall the Company or its representatives, vendors and/or suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website, even if the Company or its authorized representative has been notified orally or in writing of the possibility of such damage.

You agree that you will not bring any claim personally against the Company’s officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing, you agree that the limitations of warranties and liability set out in these Terms will protect the Company’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Company.

Accuracy of Materials

The materials appearing on the Website may include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on its website are accurate, complete or current. The Company may make changes to the materials contained on the Website at any time without notice. However, the Company does not make any commitment to update the materials.

Modifications

The Company may at any time modify the Terms without any prior notification and the revised version shall be available on the Website. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuing the usage of this Website you are agreeing to the revised terms.

Breach of Terms

Without prejudice to the Company’s other rights under these Terms, if you breach these Terms in any way, the Company may take such action as it deems fit in its sole and absolute discretion in order to deal with the breach, including without limitation suspending your access to the Website, prohibiting you from accessing the Website, blocking computers using your IP address from accessing the Website, contacting your internet service provider to request that they block your access to the Website and/or initiating legal proceedings against you.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy of the website & Terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India subject to Mumbai Jurisdiction. Any litigation will be as per Mumbai Jurisdiction.

Reselling

Your order is an offer to us to buy the product(s). Your contract is with us (the Company) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

 

RETURN AND REFUND POLICY

Thanks for shopping at www.epiphanysnacks.com. Purchases made from online store of www.epiphanysnacks.com cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. The buyer needs to email us the picture of the incorrect/damaged product and if required for further inspection need to courier the product back to us and the courier charges will be refunded on actual basis. In case of the return of the material due to any of the above reason, you will have to arrange to return the material by courier / transport. We will only reimburse the paid courier / transport cost mentioned in the carriers receipt.

Material has to be returned to our Factory address- L7/L8, Rajlaxmi Hi-tech Park, Village Sonale,Nashik-Bhiwandi Road,Bhiwandi- 421302

The product to be returned must reach our Business address within a maximum of 15 working days from the date of delivery to you.

The Epiphany snacks team retains the right to examine whether the returned product is defective and/or damaged. In case the returned product is not defective or damaged, the customer will be informed about the same and the product as received will be returned to the shipping address of the customer.

In case the returned product is eligible for a replacement, Epiphany snacks team will send the replacement to the same shipping address of the customer.

CANCELLATIONS

Order once placed cannot be cancelled.

CONTACT US

If you have any questions on how to return your item to us, contact us via email on [email protected]